Frequently asked questions
Quick answers about stays, rooms, amenities, weddings, and getting to Las Terrazas Resort in Belize.
Bring swimwear, reef-safe sunscreen, a towel, a hat, sunglasses, and a dry change of clothes. If you use one, bring your prescription mask as well.
Yes. Las Terrazas sits on one of the largest private beachfronts on Ambergris Caye. The sand is maintained daily with the island's only Surf Rake, and beach access is exclusive to resort guests. Cabanas, hammocks, and chaise lounges are complimentary and never reserved.
Yes. You can book by phone with our reservations team at +1 (713) 780-1233.
Our reservations team is available Monday to Saturday from 8:00 AM to 8:00 PM Central Time.
Add experiences to your room booking during checkout, or contact us directly. We recommend booking popular full-day tours at least a week in advance.
Bring closed-toe shoes, lightweight clothes, water, sunscreen, and bug spray. For caves, expect to get wet and wear secure footwear.
Yes. Belize offers excellent dive opportunities for both beginners and certified divers, with guided trips to reef sites and training courses available through local operators.
Our residences have full kitchens, and we can arrange cribs, high chairs, and pack-and-plays on request. The private beach has calm, shallow water that's ideal for younger swimmers, and the main pool has a gradual entry. Let us know your kids' ages when you book and we'll have everything ready.
Yes. Las Terrazas has one of the largest stretches of private white sand beach on Ambergris Caye. The beach is great for walking, swimming off the dock, and lounging in hammocks. The 70-foot infinity pool is steps away. The Belize Barrier Reef is a short boat ride out for snorkeling and diving.
Yes. Share your travel dates and interests and we will help you build an itinerary. You can adjust plans once you arrive.
Please include your travel dates, number of guests, preferred room type, and any special requests so our team can reply with accurate options faster.
Our reservations line is staffed Monday through Saturday, 8:00 AM to 8:00 PM CT. You can still submit the contact form anytime, including Sundays.
From Belize City International Airport (BZE), you can take a short local flight to San Pedro (about 15 minutes) or a water taxi route that typically takes around 90 minutes including transfer time.
Most restaurants and tour operators accept major credit cards, but carrying some Belize dollars or US dollars is recommended for small shops, tips, and local vendors.
Yes. The reef is close to Ambergris Caye, with clear water and popular snorkel spots such as Hol Chan Marine Reserve and Shark Ray Alley available via short boat tours.
Yes. Use the callback option on the contact page and share your preferred time window.
About 3.5 miles north of town. You can rent a golf cart and drive there in 15 to 20 minutes, or take the Coastal Express water taxi that runs every two hours from the resort dock. Close enough for a night out, far enough for complete quiet.
Kayaks, paddleboards, Hobie Cats, bicycles, yoga mats, fishing rods, and the infinity pool are all complimentary. The resort also provides daily bottled water, a welcome rum punch on arrival, beach cabanas, and Wi-Fi throughout. No hidden fees, no wristbands.
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Belize has brief tropical showers that typically pass quickly. Your wedding coordinator will have a backup plan ready, including covered areas at O Restaurant and the Rooftop Sky Lounge. Many couples find that a short rain shower makes for dramatic, memorable photos.
San Pedro town is about 3.5 miles south, a 20-minute golf cart ride or water taxi. The resort can arrange golf cart rental for island exploring, or the concierge can book taxis. Secret Beach is a 15-minute drive north.
Sargassum is a seasonal seaweed that affects Caribbean beaches, typically between March and September. Las Terrazas has the only dedicated Surf Rake machine on Ambergris Caye. The shoreline is groomed every morning before guests wake up.
Yes. You can call our toll-free reservations number at +1 (800) 447-1553.
The 70-foot infinity pool is the centerpiece of the resort. It\'s large enough for laps, surrounded by lounge chairs and private cabanas, with Jugo Poolside Bar for drinks and fresh juices. Open from sunrise to sunset.
Yes, Wi-Fi is available on property. Speed and stability are generally good for regular browsing, messaging, and email, though they may vary slightly depending on weather and island network conditions.
Breakfast is not automatically included, but you can add it during booking or purchase on-site. Every residence has a full kitchen if you prefer to prepare your own.
Yes. We can arrange water taxi or flight transfers from Belize City. Book during checkout or contact us in advance.
Safety comes first. If weather conditions affect an excursion, we will help you reschedule or choose an alternative day or experience based on availability.
For first-timers, we usually recommend Hol Chan & Shark Ray Alley for an easy, iconic reef day. If you want a mainland adventure, cave tubing is a great first choice.
Book these in advance, especially during busy travel periods. They are limited by weather, schedules, and operator availability.