Frequently asked questions
Quick answers about stays, rooms, amenities, weddings, and getting to Las Terrazas Resort in Belize.
Reservations at the refundable rate can be cancelled with a full refund up to 31 days before arrival. Within 31 days, the reservation is non-refundable. We strongly recommend purchasing travel insurance to protect your investment. To make changes, contact us directly.
Yes. Las Terrazas sits on one of the largest private beachfronts on Ambergris Caye. The sand is maintained daily with the island's only Surf Rake, and beach access is exclusive to resort guests. Cabanas, hammocks, and chaise lounges are complimentary and never reserved.
Yes. We can guide you on the best transfer option from BZE to San Pedro and help coordinate local flight or water taxi logistics.
Please include your travel dates, number of guests, preferred room type, and any special requests so our team can reply with accurate options faster.
Yes. Complimentary high-speed WiFi is available across guest residences and main resort areas.
Bring closed-toe shoes, lightweight clothes, water, sunscreen, and bug spray. For caves, expect to get wet and wear secure footwear.
Yes. You can book by phone with our reservations team at +1 (713) 780-1233.
Absolutely. We regularly host families, reunions, and small groups in multiple residences. Contact us and our team will coordinate room combinations and availability.
Most restaurants and tour operators accept major credit cards, but carrying some Belize dollars or US dollars is recommended for small shops, tips, and local vendors.
Safety comes first. If weather conditions affect an excursion, we will help you reschedule or choose an alternative day or experience based on availability.
Our residences have full kitchens, and we can arrange cribs, high chairs, and pack-and-plays on request. The private beach has calm, shallow water that's ideal for younger swimmers, and the main pool has a gradual entry. Let us know your kids' ages when you book and we'll have everything ready.
Fly into Belize City (BZE), then take a 15-minute flight or 90-minute water taxi to San Pedro. We're a short walk or golf cart ride from the airport.
We typically respond within one business day. For fastest help, call our reservations line directly.
Add experiences to your room booking during checkout, or contact us directly. We recommend booking popular full-day tours at least a week in advance.
Yes. Fly into Belize City (BZE), then take a 20-minute domestic flight to San Pedro. Our driver meets you at the airstrip and brings you to the marina, where a private boat takes you to the resort in about 10 minutes. Add transfers during booking or contact the concierge.
The 70-foot infinity pool is the centerpiece of the resort. It\'s large enough for laps, surrounded by lounge chairs and private cabanas, with Jugo Poolside Bar for drinks and fresh juices. Open from sunrise to sunset.
About 3.5 miles north of town. You can rent a golf cart and drive there in 15 to 20 minutes, or take the Coastal Express water taxi that runs every two hours from the resort dock. Close enough for a night out, far enough for complete quiet.
Our reservations team is available Monday to Saturday from 8:00 AM to 8:00 PM Central Time.
Many experiences are family-friendly. The best fit depends on your child’s age, swimming comfort, and the activity. Tell us your ages and we will recommend the safest options.
Yes, our team can assist with booking snorkeling, diving, fishing, mainland excursions, and other experiences based on availability and weather.
No rental cars on Ambergris Caye — the island runs on golf carts. We can arrange a golf cart rental for you through the resort. Most guests find the resort itself has everything they need within walking distance.
From Belize City International Airport (BZE), you can take a short local flight to San Pedro (about 15 minutes) or a water taxi route that typically takes around 90 minutes including transfer time.
Yes. Las Terrazas has one of the largest stretches of private white sand beach on Ambergris Caye. Sargassum (seaweed) can appear seasonally throughout the Caribbean, but our team maintains the beach daily and the island has invested in removal equipment to minimize impact.
Belize has brief tropical showers that typically pass quickly. Your wedding coordinator will have a backup plan ready, including covered areas at O Restaurant and the Rooftop Sky Lounge. Many couples find that a short rain shower makes for dramatic, memorable photos.
Las Terrazas Resort is located 3.5 miles north of San Pedro on Ambergris Caye, Belize.
Yes. We can arrange water taxi or flight transfers from Belize City. Book during checkout or contact us in advance.
Bring swimwear, reef-safe sunscreen, a towel, a hat, sunglasses, and a dry change of clothes. If you use one, bring your prescription mask as well.
Yes, Wi-Fi is available on property. Speed and stability are generally good for regular browsing, messaging, and email, though they may vary slightly depending on weather and island network conditions.
You must be in Belize for at least 72 hours (weekdays) before the ceremony. Required documents include valid passports, birth certificates, and proof of marital status. Las Terrazas coordinates the marriage license process through the Belize Registry as part of every wedding package.
Group pricing depends on the experience and operator. Send your group size and preferred dates and we will share the best available options.