Frequently asked questions
Quick answers about stays, rooms, amenities, weddings, and getting to Las Terrazas Resort in Belize.
Common transportation options include golf carts, bicycles, and water taxis. Our team can help arrange rentals and local transport recommendations.
Las Terrazas Resort is located 3.5 miles north of San Pedro on Ambergris Caye, Belize.
Standard check-in is at 3:00 PM and check-out is at 11:00 AM. If you need flexibility, ask our team and we will do our best based on availability.
Yes. Our team can coordinate flights, water taxi guidance, and transfer arrangements to make arrival smooth.
The best weather is usually from late November to April, with sunny days and lower humidity. Green season (May to October) brings warmer weather and occasional rain, but also fewer crowds.
For first-timers, we usually recommend Hol Chan & Shark Ray Alley for an easy, iconic reef day. If you want a mainland adventure, cave tubing is a great first choice.
Group pricing depends on the experience and operator. Send your group size and preferred dates and we will share the best available options.
Fly into Belize City (BZE), then take a 20-minute domestic flight to San Pedro on Ambergris Caye. Our van driver meets you at the airstrip and takes you to the marina, where our private boat brings you to the resort in about 10 minutes. We handle all transfer arrangements.
Belize has brief tropical showers that typically pass quickly. Your wedding coordinator will have a backup plan ready, including covered areas at O Restaurant and the Rooftop Sky Lounge. Many couples find that a short rain shower makes for dramatic, memorable photos.
Breakfast is not automatically included, but you can add it during booking or purchase on-site. Every residence has a full kitchen if you prefer to prepare your own.
Yes, Wi-Fi is available on property. Speed and stability are generally good for regular browsing, messaging, and email, though they may vary slightly depending on weather and island network conditions.
Yes. Our residences have full kitchens, and the calm private beach is perfect for kids. We offer family experiences like snorkeling and beach games.
Yes. We can guide you on the best transfer option from BZE to San Pedro and help coordinate local flight or water taxi logistics.
Yes. Complimentary high-speed WiFi is available across guest residences and main resort areas.
Add experiences to your room booking during checkout, or contact us directly. We recommend booking popular full-day tours at least a week in advance.
Select "Weddings & Events" in the contact form so your request is routed to the appropriate planning team.
Yes. Use the callback option on the contact page and share your preferred time window.
We do not allow pets at this time, with the exception of service animals. Please contact us if you have specific needs.
Yes. Las Terrazas has one of the largest stretches of private white sand beach on Ambergris Caye. The beach is great for walking, swimming off the dock, and lounging in hammocks. The 70-foot infinity pool is steps away. The Belize Barrier Reef is a short boat ride out for snorkeling and diving.
Yes. The reef is close to Ambergris Caye, with clear water and popular snorkel spots such as Hol Chan Marine Reserve and Shark Ray Alley available via short boat tours.
Yes. You will find a variety of nearby dining options in and around San Pedro, including local Belizean food, seafood, and international cuisine.
Our reservations line is staffed Monday through Saturday, 8:00 AM to 8:00 PM CT. You can still submit the contact form anytime, including Sundays.
Our residences have full kitchens, and we can arrange cribs, high chairs, and pack-and-plays on request. The private beach has calm, shallow water that's ideal for younger swimmers, and the main pool has a gradual entry. Let us know your kids' ages when you book and we'll have everything ready.
No minimum. Our elopement package is designed for just the two of you, and we host weddings from 2 to 110 guests. Every celebration is personal, whether intimate or grand.
Many experiences are family-friendly. The best fit depends on your child’s age, swimming comfort, and the activity. Tell us your ages and we will recommend the safest options.
Kayaks, paddleboards, Hobie Cats, bicycles, yoga mats, fishing rods, and the infinity pool are all complimentary. The resort also provides daily bottled water, a welcome rum punch on arrival, beach cabanas, and Wi-Fi throughout. No hidden fees, no wristbands.
Absolutely. We regularly host families, reunions, and small groups in multiple residences. Contact us and our team will coordinate room combinations and availability.
(Non-refundable)
This rate is fully prepaid at the time of booking and is non-refundable. Date changes and cancellations are not available once confirmed. Includes our Best Price Guarantee: if you find a lower rate for the same room and dates on any other website before check-in, we will refund the difference.
Flexible Rate (Refundable)
A deposit is collected at booking. Cancel at no cost up to 30 days before your arrival for a full refund to the original payment method within 5 to 10 business days. After the deadline, your deposit becomes non-refundable. The remaining balance is charged at check-in.
This rate is fully prepaid at the time of booking and is non-refundable. Date changes and cancellations are not available once confirmed. Includes our Best Price Guarantee: if you find a lower rate for the same room and dates on any other website before check-in, we will refund the difference.
Flexible Rate (Refundable)
A deposit is collected at booking. Cancel at no cost up to 30 days before your arrival for a full refund to the original payment method within 5 to 10 business days. After the deadline, your deposit becomes non-refundable. The remaining balance is charged at check-in.
Yes. Las Terrazas welcomes outside photographers and videographers. Many couples choose local Belizean photographers familiar with the island's light and landscapes, and our wedding coordinator can recommend trusted vendors.
Bring closed-toe shoes, lightweight clothes, water, sunscreen, and bug spray. For caves, expect to get wet and wear secure footwear.